Scope of Services
Last updated: 7 August 2026
What Basis is
Basis is a technology and administrative platform operated by Basis Wellness Developments LLC, a Wyoming limited liability company.
We provide the website, the medical intake technology, customer support, billing administration and logistics coordination that make it straightforward to access care.
What Basis is not
Basis is not a medical practice, a pharmacy, or an insurer.
- We do not employ physicians, nurse practitioners or other clinicians
- We do not practise medicine
- We do not make clinical decisions
- We do not determine whether you receive a prescription
- We do not dispense, compound or ship medication
- We do not provide medical advice
Who does what
Medical evaluation and prescribing is performed by independent, licensed healthcare providers contracted through Locumtele. These providers are licensed in the state in which you are located. They exercise independent clinical judgement and may decline to prescribe. Their clinical decisions are their own and are not directed, reviewed or influenced by Basis.
Dispensing is performed by Rush Pharmacy, a licensed compounding pharmacy. Medication is compounded, labelled, packaged and shipped by the pharmacy in accordance with applicable state and federal law.
Compounded medications are not reviewed or approved by the FDA for safety or effectiveness.
Platform, billing and support is provided by Basis Wellness Developments LLC.
How providers are compensated
Amounts you pay to Basis cover platform access, provider consultation, medication and fulfilment.
Basis does not pay providers for issuing prescriptions. Provider compensation is not tied to whether a prescription is issued, to the medication prescribed, or to the dose prescribed.
Availability
Services are available only in US states where our provider network is licensed and where applicable law permits. Availability may change without notice. If we cannot serve your state, you will not be charged.
Your relationship with your provider
Your relationship for clinical care is with your treating provider, not with Basis. You have the right to request your medical records from your provider, to seek a second opinion, and to discontinue treatment at any time.
We encourage every patient to maintain a relationship with a primary care provider and to inform them of any treatment received through Basis.
Emergencies
Basis does not provide emergency medical care. If you are experiencing a medical emergency, call 911 or go to your nearest emergency department.
Contact
Email: support@basiswellness.com
Phone: +1 (877) 239-5077
Basis Wellness Developments LLC, 30 North Gould Street, Suite N, Sheridan, Wyoming 82801, United States