Privacy Policy

Basis Wellness Developments LLC ("Basis," "we," "us," or "our") is committed to protecting your privacy and the confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit basiswellness.com or use our telehealth platform services.

Please read this policy carefully. By using our platform, you consent to the practices described in this policy.

We may collect the following categories of information:

• Personal identification information: name, date of birth, email address, phone number, and billing address.
• Medical and health information: information you provide in your medical intake form, health history, symptoms, medications, and any other health-related information you provide to our platform or to the independent physicians on our network.
• Payment information: credit or debit card details processed through our secure payment processor. We do not store full payment card details.
• Technical information: IP address, browser type, device information, and usage data collected automatically when you visit our website.

We use the information we collect to:

• Facilitate your connection with independent licensed physicians for medical consultation and prescription services.
• Coordinate prescription fulfillment through our licensed pharmacy partners.
• Process payments for platform membership fees.
• Communicate with you regarding your account, consultations, and order status.
• Comply with applicable laws and regulations.
• Improve our platform and services.

Basis Wellness Developments LLC operates as a Business Associate under the Health Insurance Portability and Accountability Act (HIPAA) in connection with the independent physicians and pharmacies on our platform. We maintain appropriate administrative, physical, and technical safeguards to protect the confidentiality, integrity, and availability of Protected Health Information (PHI) in accordance with HIPAA requirements.

Your medical information is shared only with the independent licensed physicians reviewing your case and the licensed pharmacy fulfilling your prescription. It is not sold, rented, or shared with third parties for marketing purposes.

You have the right to request access to your PHI, request corrections to inaccurate information, and request restrictions on certain uses of your information. To exercise these rights, contact us at privacy@basiswellness.com.

We do not sell your personal information. We may share your information with:

• Independent licensed physicians contracted through LocumTele (locumtele.org) for the purpose of medical consultation and prescribing.
• Rush Pharmacy (rushpharmacy.com) for the purpose of fulfilling your prescription.
• Payment processors for billing purposes.
• Service providers who assist us in operating our platform, subject to confidentiality obligations.
• Law enforcement or regulatory authorities where required by law.

We implement industry-standard security measures to protect your information, including SSL/TLS encryption for data transmission, secure storage of personal and health information, and access controls limiting who can view your information.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

Our website uses cookies and similar tracking technologies to improve your experience and analyse site usage. You can control cookie settings through your browser. Disabling cookies may affect the functionality of certain parts of our website.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Depending on your location, you may have the right to access, correct, or delete your personal information. To make a request, contact us at privacy@basiswellness.com.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date. Your continued use of our platform after changes are posted constitutes your acceptance of the updated policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Basis Wellness Developments LLC

Email: privacy@basiswellness.com

Website: basiswellness.com